Hi team,
As some communities require its community admin approval for joining requests. Please take a moment to check yours.
Here are 4 steps to approve requests:
Go to the Settings panel (above and on the left of the feature cards in your community).
Click on Members .
Navigate to the Request tab.
You'll see a list of pending requests. Simply accept or decline them as needed.
Otherwise, here's a super short 5-second video attached to guide you through the process ( Vimeo link ).
Thanks for keeping our communities awesome!
Cheers,